Privacy Policy

Collecting Personal Information
Our site collects certain information about your device and how you interact with it, as well as information necessary to process your purchases. Should you contact our customer support team for assistance, additional information may be collected. This Privacy Policy refers to any information that is capable of uniquely identifying an individual (including the information below) as "Personal Information". For more information about what Personal Information we collect and why, please refer to the following list.

 

Device information

• The following Personal Information is collected: version of your web browser, IP address, time zone, cookie information, the sites you visit, search terms, and how you interact with the Site.
• The purpose of collecting this information is to provide you with a more accurate loading of the Site, and to analyze its usage to improve its performance.
• Source: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels
• Use of the information: shared with our processor Shopify
  
  

Order information

• Examples of Personal Information collected include: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  
• To process payment information, arrange for shipping, and deliver invoices and/or order confirmations to you, communicate with you, screen our orders for potential risk or fraud, and, following your preferences, send you information or advertisements about our products or services.
  
• Collection method: collected from you.
  
• Disclosure for business purposes: shared with our processor Shopify.
  
  

Customer support information

• Examples of Personal Information collected.
  
• For the purpose of providing customer support.
  
• The information is collected directly from you.
  
• Disclosure for business purposes:
  
  

Sharing Personal Information

In the context of providing our services and fulfilling our contracts with you, we share your Personal Information with service providers.

For example:

• Our online store is powered by Shopify. Learn more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.
  
• If we receive a subpoena, search warrant, or any other lawful request for information, we may be required to share your Personal Information to comply with applicable laws and regulations.
  
  

Behavioural Advertising
The purpose of using your Personal Information is to provide you with targeted advertisements or marketing communications we think may be of interest to you. Examples include:

• Google Analytics helps us understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• Our advertising partners receive information about your use of the Site, your purchases, and your interactions with our ads on other websites. In some cases, we collect and share some of this information directly with our advertising partners, while in other cases, we use cookies or other similar technologies (to which you may consent, depending on your location).
  
  

You can learn more about how targeted advertising works by visiting the Network Advertising Initiative's ("NAI") educational page http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Furthermore, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

Using Personal Information
We use your personal information to provide you with our services, including providing products for sale, processing payments, shipping and fulfilling your order, as well as keeping you informed about new products, services, and promotions.

Cookies
When you visit our site, a cookie is downloaded to your computer or device. We use a variety of cookies, including functional, performance, advertising, and social media or content cookies. By using cookies, you can enhance your browsing experience by allowing the website to remember your actions and preferences (such as logging in and selecting your region). Therefore, you won't have to re-enter this information every time you return to the site or switch between pages. Moreover, cookies provide information about how people use the website, such as whether it's their first time visiting or if they are a frequent visitor.

Our Site uses the following cookies to enhance your experience.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

Whether a cookie remains on your computer or mobile device for an extended period depends on whether it is a "persistent" or "session" cookie. Persistent cookies remain in your browser until they expire or are deleted, while session cookies are deleted when you close your browser. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the time they are downloaded to your computer.

You can manage cookies in many ways. Please keep in mind that removing or blocking cookies may negatively impact your experience on our website.

By default, most browsers accept cookies, but you can choose whether or not to accept them through your browser's settings, usually found under the "Tools" or "Preferences" menu. If you would like more information on how to modify your browser settings or how to block, manage or filter cookies, please consult your browser's help file or visit sites like www.allaboutcookies.org.

In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. In order to exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the section above titled "Behavioral Advertising.".

Data retention
Unless and until you request us to delete your Order Information upon placing an order through the Site, we will maintain your Order Information for our records.

Do Not Track
Since there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal.


Changes
This Privacy Policy may be updated when operational, legal, or regulatory changes occur.

Contact
If you would like more information about our privacy practices, or if you have any questions, please contact us by email at [admin@elegantshop.com.au] or by mail using the details below:

Elegant Style
[Re: Privacy Compliance Officer]
Elegant Home Style, P.O. Box 391, Aspley QLD 4034, Australia